How to view successful and abandoned transactions?

How to view successful and abandoned transactions?

Understanding your transaction history is essential for managing your online business. This article will guide you through the steps of viewing both successful and abandoned transactions on SuperProfile.

  1. Log in to Your Account: Access your SuperProfile account using your login credentials.

  2. Navigate to Payments: Once logged in, locate and click on the "Transactions" tab or button. This will display a list of your recent transactions.

    Click on Payments

  3. Filter Transactions: To view only successful or abandoned transactions:

    • Successful Transactions:

      • Click on the "Quick Filters" dropdown menu.
      • Select "Successful" from the options.

        Click on Successful

    • Abandoned Transactions:

      • Click on the "Quick Filters" dropdown menu.
      • Select "Abandoned" from the options.

        Click on Abandoned

  4. View Transaction Details: Clicking on a specific transaction will provide you with detailed information, including:

    • Date: When the transaction occurred.
    • Customer Details: Information about the customer who made the purchase.
    • Product: The product or service purchased.
    • Amount: The total amount of the transaction.
    • Status: Whether the transaction was successful or abandoned.

      Click on Abandoned

By following these simple steps, you can easily view and analyse your successful and abandoned transactions on the [Platform Name] dashboard. This information can be valuable for understanding customer behaviour, identifying areas for improvement, and optimising your sales strategy.